Responsible Gaming
Last updated: January 2026
Gambling Help Australia
If gambling is causing problems, contact the National Gambling Helpline:
- Gambling Help Online — gamblinghelponline.org.au
- Gambling Help Hotline: 1800 858 858 (free, 24/7)
- Gambling Helpline Australia — gamblinghelpline.com.au
- GambleAware — gambleaware.org
Play Responsibly
Gambling should be entertainment — not a way to make money or escape problems. Set a budget before you start and stick to it regardless of whether you're winning or losing. Never gamble money you can't afford to lose, including rent, bills, or essential living expenses.
Account Controls at Wildcard City Casino
Your account dashboard includes tools to manage your gambling activity:
- Deposit Limits: Set daily, weekly, or monthly deposit caps. Changes take effect immediately (reduction) or after 24 hours (increase).
- Session Time Reminders: Pop-up notifications after set time intervals to show how long you've been playing.
- Reality Checks: Automatic balance and time-played reminders during sessions.
- Self-Exclusion: Request a temporary (1–12 months) or permanent exclusion. Contact live chat or email support.
- Cool-Off Period: Take a short break (24 hours to 6 weeks) without permanent account closure.
Signs of Problem Gambling
Seek help if you or someone you know experiences:
- Gambling with money needed for bills, rent, or food
- Lying to family or friends about gambling activity
- Borrowing money to gamble or cover gambling losses
- Feeling unable to stop gambling even when wanting to
- Gambling to recover previous losses ("chasing")
- Neglecting work, family, or social obligations due to gambling
Under 18 Policy
Gambling is illegal for persons under 18 years of age in all Australian states and territories. This site does not accept registrations from minors. Parents and guardians should use parental control software such as GambleAware's filtering tools to restrict access to gambling sites on shared devices.